Client & Admin Portal
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System Overview
Live system health — updated every 5 minutes
99.4%
System Uptime
30-day average
14/16
Devices Online
2 in maintenance
May 18
Next Visit
David E Burketh
2
Open Alerts
1 warning, 1 info
System Health Good
88
Health Score
All critical systems operational. DSP running at elevated CPU — monitoring. Network latency within normal range. Streaming stable.
Recent Alerts
DSP CPU Elevated
Warning
DSP processor at 78% CPU — above normal threshold of 60%. No impact on audio currently.
Check DSP preset complexity. Consider optimizing signal chain.
2 hours ago
Backup Overdue
Info
Last DSP configuration backup was 14 days ago. Recommended backup frequency is weekly.
Technician will perform backup on next scheduled visit.
1 day ago
Network Switch — Normal
OK
All switch ports operating normally. PoE budget at 62% capacity.
5 hours ago
Uptime — Last 7 Days
Device Status Summary
Live Devices
All networked devices — real-time status
All Devices 16 total · 14 online
Alert History
AI-generated system alerts — last 30 days
Active & Recent Alerts
Analytics
System performance trends & historical data
99.4%
30-Day Uptime
4ms
Avg Latency
12
Alerts This Month
98.2%
Stream Uptime
System Health Score — 30 Days
Network Latency — 7 Days
Alert Volume by Severity — 30 Days
Device Uptime %
Support Tickets
Submit and track service requests
New Support Ticket
All Tickets
Visit Reports
Post-visit documentation from every Shadowtech service call
All Visit Reports
Admin Dashboard
All clients — Shadowtech internal view
6
Active Clients
All plans
$7,200
Monthly MRR
Recurring
3
Open Alerts
Across all sites
94.8%
Fleet Uptime
All clients avg
MRR Growth
Alerts Across All Sites — 7 Days
All Clients
Fleet Alert Feed — All Clients